Does Zendesk support an authenticator app?

Yes. Zendesk supports time-based one-time passwords (TOTP), so you can add your Zendesk account to Authenticator ℠ App and generate verification codes on your device — no SMS required.

What two-factor authentication methods does Zendesk support?

Zendesk supports SMS, Authenticator app (TOTP) for two-factor authentication.

Is Zendesk 2FA free with Authenticator ℠ App?

Yes. Authenticator ℠ App is free to download and use for generating Zendesk verification codes, with no sign-up required.

Authenticator ℠ App for Zendesk

zendesk.com ↗

How to set up Zendesk 2FA, connect Authenticator ℠ App, and use verification codes when signing in.

Protect your Zendesk account with two-factor authentication (2FA) using Authenticator ℠ App. By enabling 2FA, you'll add an extra layer of security that helps prevent unauthorized access and keeps your account safer.

Two-factor authentication methods supported by Zendesk

SMS
Authenticator app (TOTP)

Zendesk supports time-based one-time passwords (TOTP), so you can generate Zendesk verification codes directly in Authenticator ℠ App instead of waiting for an SMS.

Zendesk 2FA details

Official setup guide: Zendesk’s official 2FA documentation ↗
Category: Other

Sign In with Authenticator ℠ App & Enable 2FA for Zendesk

Simply download and open the Authenticator ℠ App, find your Zendesk account, and enter the current verification code when prompted. After enabling 2FA, you'll need both your password and a temporary authentication code when signing in. Click on the button below Download on the App Store or scan the QR Code.

Get the Authenticator ℠ App

Scan the QR codes from Zendesk and generate secure one-time codes.

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Zendesk 2FA — Frequently asked questions

Does Zendesk support an authenticator app?: Yes. Zendesk supports time-based one-time passwords (TOTP), so you can add your Zendesk account to Authenticator ℠ App and generate verification codes on your device — no SMS required.
What two-factor authentication methods does Zendesk support?: Zendesk supports SMS, Authenticator app (TOTP) for two-factor authentication.
Is Zendesk 2FA free with Authenticator ℠ App?: Yes. Authenticator ℠ App is free to download and use for generating Zendesk verification codes, with no sign-up required.

Disclaimer

This content is for educational purposes only.

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