Privacy Policy

At BEGAMOB GLOBAL LIMITED, we respect your privacy and are committed to protecting information associated with your use of Authenticator App and our website at https://authenticator-app.begamob.com/.

This Privacy Policy explains what information may be collected or processed, how it may be used, when it may be shared, and the choices available to you.

Please read this Privacy Policy carefully before using Authenticator App or our website.

1. About Authenticator App

Authenticator App is a two-factor authentication application designed to help users generate time-based one-time passwords (TOTP) and manage authentication information for supported online accounts.

The App may also provide additional functionality such as account management, password storage, biometric protection, QR code scanning, private browsing, and other security-related features depending on the version of the App and the device you use.

TOTP verification codes are designed to be generated directly on your device.

2. Information We May Collect

The information processed when you use Authenticator App may depend on the features you use, your device, permissions you grant, and applicable platform settings.

2.1 Information You Provide

You may voluntarily provide information when interacting with the App or contacting us, including:

Name or contact information
Email address
Information submitted in support requests
Feedback or communications sent to us
Account information you choose to enter into App features
Authentication information entered or scanned when setting up supported 2FA accounts

You are responsible for ensuring that information you provide is accurate and that you have the right to provide it.

2.2 Authentication Data

When you add a supported account to Authenticator App, the App may process information such as:

Account or service name
Username or account identifier
TOTP secret key
QR code authentication information
Time-based verification codes

Authenticator App uses this information to provide authentication functionality.

Verification codes are generated directly on your device according to supported authentication standards.

You should protect access to your device and avoid sharing authentication codes, secret keys, recovery codes, or other sensitive login information with unauthorized persons.

2.3 Password and Account Information

If you use features that allow you to save login or account information, the App may process information you choose to enter, such as:

Website or service name
Username
Password
Notes or related account information

This information is used only to provide the functionality you request within the App.

2.4 Device and Technical Information

Certain technical information may be collected automatically when you use the App, including:

Device type
Device model
Operating system and version
App version
Language or region settings
Advertising or device identifiers
IP address
App interaction data
Crash reports
Performance information
Diagnostic information

This information may be used to maintain the App, diagnose technical problems, analyze performance, improve features, prevent abuse, and understand how users interact with our services.

3. Analytics and Advertising

Authenticator App may use analytics, advertising, attribution, and measurement technologies provided by Begamob or third-party service providers.

Depending on your device settings and applicable permissions, information used for these purposes may include:

Device identifiers
Advertising identifiers
Product interaction information
Usage data
Crash information
Performance information
Diagnostic information

Some information may be used to measure advertising performance or provide advertising across apps and websites.

Where required by applicable law or platform rules, we will request permission before using information for tracking purposes.

You may be able to limit tracking or personalized advertising through your device privacy settings.

4. How We Use Information

We may process information for purposes including:

Providing and operating Authenticator App
Generating authentication codes
Supporting features requested by users
Maintaining App functionality
Improving performance and user experience
Fixing bugs and technical issues
Responding to support requests
Preventing fraud, abuse, or security incidents
Conducting analytics
Measuring advertising performance
Providing advertising where applicable
Complying with legal obligations
Enforcing our terms and protecting our rights

We will not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice where required.

5. Third-Party Services

We may work with third-party service providers to support functions such as:

Analytics
Advertising
App performance monitoring
Crash reporting
Cloud infrastructure
Payment processing
App distribution
Customer support

These providers may process limited information as necessary to perform services on our behalf or according to their own privacy policies.

Third-party providers may include companies such as Apple, Google, or other technology and analytics providers depending on the platform and App configuration.

We do not sell personal information as a standalone product.

6. App Store Purchases and Subscriptions

Authenticator App may offer subscriptions or in-app purchases.

When purchases are made through Apple’s App Store, payment and subscription transactions are processed by Apple.

Begamob does not directly process your full payment card information for App Store purchases.

Your purchase may be subject to Apple’s terms, payment procedures, and privacy practices.

Subscription management, renewal, and cancellation may also be handled through your Apple account settings.

7. Website Data and Cookies

When you visit https://authenticator-app.begamob.com/, certain information may be automatically collected through cookies or similar technologies.

This may include:

IP address
Browser type
Device information
Pages visited
Referring pages
Approximate geographic region
Website interaction data
Date and time of access

We may use this information for website functionality, security, analytics, performance measurement, and service improvement.

You may be able to manage cookies through your browser settings.

8. How We Share Information

We may share limited information in the following circumstances:

Service Providers

We may provide information to vendors that help us operate, analyze, maintain, or improve our services.

Legal Requirements

We may disclose information if required by law, regulation, court order, legal process, or a valid government request.

Protection of Rights and Safety

Information may be disclosed when reasonably necessary to:

Protect our rights or property
Protect users
Investigate fraud or abuse
Address security incidents
Enforce our agreements

Business Transactions

If Begamob is involved in a merger, acquisition, restructuring, financing, or sale of assets, information may be transferred as part of that transaction subject to applicable law.

9. International Data Transfers

Begamob operates internationally.

Information processed through our services or service providers may therefore be transferred to or processed in countries other than the country in which you reside.

Where required, we take reasonable measures to ensure that international transfers are conducted in accordance with applicable data protection requirements.

10. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing our services
Maintaining security
Resolving disputes
Meeting legal requirements
Enforcing agreements

Retention periods may vary depending on the type of information, how it is processed, and applicable legal requirements.

Data stored locally within Authenticator App may remain on your device until you delete the relevant information, remove an account, uninstall the App, or otherwise remove that data using available device or App controls.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

Authenticator App may also provide device-level protections such as Face ID, Touch ID, PIN protection, or automatic locking where supported.

However, no electronic storage system, device, software application, or method of transmission can be guaranteed to be completely secure.

Users should also take appropriate steps to protect their devices and accounts.

12. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Request restriction of certain processing
Object to certain uses of your information
Withdraw consent where processing is based on consent
Request a copy of certain information
Lodge a complaint with a relevant data protection authority

Some rights may be subject to legal exceptions.

To make a privacy-related request, please contact us using the details provided below.

13. Advertising and Tracking Choices

Your mobile device may provide controls that allow you to manage how information is used for advertising or tracking.

On supported Apple devices, you may manage tracking permissions through your device’s privacy settings.

You may also be able to:

Limit personalized advertising
Reset certain advertising identifiers
Disable permissions
Adjust analytics sharing
Change cookie settings in your browser

Changing these settings may affect some App or website functionality.

14. Children’s Privacy

Authenticator App is not intended to knowingly collect personal information from children where such collection would require parental consent under applicable law.

If we become aware that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete it.

Parents or guardians who believe that a child has provided personal information to us may contact us.

15. Third-Party Websites and Services

Authenticator App or our website may contain links to external websites, apps, or services.

We do not control the privacy practices, security, content, or policies of third parties.

When you leave our services or interact with a third-party service, the third party’s privacy policy applies.

We encourage users to review the privacy practices of any third-party service they use.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to Authenticator App
New features
Changes to our data practices
Legal or regulatory requirements
Changes to third-party services

When we make changes, we may update the “Last Updated” date at the top of this page.

Where required by law, we may provide additional notice regarding material changes.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or Authenticator App, please contact us.

BEGAMOB GLOBAL LIMITED

Website:
https://authenticator-app.begamob.com/

Email:
[email protected]

Address: Unit 308, 3/F, Chevalier House
45–51 Chatham Road South
Tsimshatsui, Kowloon
Hong Kong

App Store:
https://apps.apple.com/us/app/authenticator-app/id6754900760

For general information about Begamob’s privacy practices, you may also review the Begamob Privacy Policy: